Please describe your problem/bug/idea below:

Improved Order Logging

It would be very helpful if all orders were logged in the Excel file or at least permanently listed somewhere, regardless of whether they earned a markup or not. I would also like to have the customer name listed so I can reference the model and check the file if there is a problem. I currently re-upload every co-creator model I sell to my shop so I can have this ability, but it clutters my shop and does not allow me to send a message to the customer.

I propose adding the following fields to the Excel record:
-Customer Name
-User Name
-Order date and time.

9 votes
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Aaron TrocolaAaron Trocola shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Stony SmithStony Smith shared a merged idea: Report sales without markup  ·   · 

3 comments

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  • mctriviamctrivia commented  ·   ·  Flag as inappropriate

    i voted on the reporting all sales without markup. but as much as I would like customer name I do not agree with it for customer privacy.

    the really important thing is shapeways must report all sales even with 0% markup for transparency. If a markup is 0% it is likely a mistake either by myself or shapeways(for my account usually shapeways). This would let us know

    1) when a m,istake has been made quickly(get email telling of sale with 0 markup)
    2) let us know how much shapeways has screwed us out of from bugs like there has been in the past where shapeways added new materials and set the markup to $0.

    Because of 2. I will never fully trust shapeways until they start making the policy to report $0 markup sales.

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